- [ Smart Bots ]
- [ AI-Powered Chatbot Platform ]
Deploy AI Chatbots & Voice Bots All From One Unified Platform.
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Multi-Model AI
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Multi-Model AI Power
Use multiple models with your AI bots.
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Multi-Channel Deployment
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Deploy On Multiple Channels
Deploy ai bots on various communication channels.
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AI + Human Handover
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AI + Human, Together
AI can handover communication to a human.
- [ AI-Powered Chat & Voice Bots ]
Explore Smart Bot Key Features
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AI Chat Bots
Build AI Chatbots — Trained on Your Data, Deployed in Minutes.
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Train your bot on PDFs, DOCX files, URLs, and custom Q&A.
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Deploy as an embeddable widget on any website with one line of code.
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Customise bot name, personality, tone, avatar, and brand colours.
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GDPR-compliant with consent notifications built in.
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Suggested prompts and welcome bubble messages to guide visitors.
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AI Voice Bots
A Voice For Your AI Bot. Real-Time Conversations That Feel Human.
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Real-time voice conversations powered by ElevenLabs.
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120+ natural-sounding voices available across 30+ languages.
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Visitors switch between voice and text chat with one tap.
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Voice cloning. Create a custom voice that represents your brand.
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Works alongside the text chatbot, same bot, dual interface.
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Human Agent
Seamless AI To Human Takeover, Without Disrupting the Customer.
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Take over AI conversation with one click. Zero disruption to the customer.
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Canned/predefined responses for instant, consistent replies.
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Private internal notes visible only to your team, not the customer.
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Track pages a customer visited before starting the chat for full context.
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Tag and segment contacts by interest, issue, or purchase behaviour.
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Smart Inbox
One Inbox. Every Channel. Every Conversation. Managed in Real Time.
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Unified inbox, website, WhatsApp, Instagram, Telegram, Facebook in one view.
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Canned responses for instant, consistent customer communication.
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Real-time notifications with custom sounds for unread messages
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Intelligent contact tagging and segmentation for lead capture and CRM.
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Private agent notes for internal team collaboration per conversation.
Which AI models power the Smart Bots?
Smart Bots are powered by your choice of GPT-4.5, Claude Opus, or Gemini 3.0 Pro, the three most capable large language models available. You can assign a different AI model to each bot based on the use case. For example, use Claude Opus for nuanced customer support conversations and GPT-4o for technical documentation bots.
How do I train my chatbot on my own content?
Training your bot is simple. Inside the Smart Bots dashboard, go to Knowledge Base and upload your files, PDF, DOCX, TXT, or add URLs and custom Q&A pairs. The AI processes and indexes your content automatically. Once trained, your bot will answer questions based exclusively on your uploaded knowledge, ensuring accurate and on-brand responses.
Which channels can I deploy my chatbot on?
Your chatbot can be deployed on your website as an embeddable widget, and across WhatsApp Business, Instagram, Telegram, and Facebook Messenger. All channels feed into the unified Smart Inbox, so you manage every conversation from one place regardless of where the customer reached you.
Can I hand off a chatbot conversation to a human agent?
Yes — this is a core feature of Smart Bots. Human agents can monitor all conversations in real time and take over any chat instantly with a single click. The transition is seamless from the customer’s perspective. Agents also have access to AI-assisted reply suggestions, canned responses, internal notes, and the customer’s page visit history for full context.
How many chatbots can I create and on which plans?
The number of chatbots depends on your plan. The Pro plan includes 1 chatbot on the website channel. The Business plan includes 5 chatbots across all channels, website, WhatsApp, Instagram, Telegram, and Facebook. The Enterprise plan includes unlimited chatbots with full white-label branding options.
- [ FAQs ]
Frequenntly Asked Questions
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